Privacy Policy

Layers Hot Sauce ("we", "us", "our") operates the layershotsauce.com website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order, we collect the information necessary to fulfill it: your name, email address, shipping address, and phone number. We do not collect or store your credit card number or payment details directly. All payment processing is handled by Stripe, a PCI-compliant third-party payment processor.

When you browse our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, and pages visited. This information helps us understand how visitors use our site and improve the shopping experience.

How We Use Your Information

We use the personal information we collect to process and fulfill your orders, send order confirmations and shipping notifications, respond to customer service inquiries, send promotional emails (only if you have opted in), and improve our website and product offerings. We will never sell your personal information to third parties.

Cookies

Our website uses cookies to maintain your shopping cart session, remember your preferences, and analyze site traffic. Essential cookies are required for the site to function properly. Analytics cookies help us understand visitor behaviour and are only set with your consent. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Third-Party Services

We use the following third-party services that may process your data:

• Stripe for payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Canada Post / Courier partners for shipping. Your name and shipping address are shared with our shipping carriers to deliver your order.
• Email service provider for order notifications and marketing emails (if opted in).

Data Retention

We retain your order information for as long as necessary to fulfill our legal and business obligations, typically seven years for tax and accounting purposes. You may request deletion of your personal information at any time by contacting us, subject to our legal retention requirements.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal requirements), withdraw consent for marketing communications at any time, and lodge a complaint with the Office of the Privacy Commissioner of Canada.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using TLS/SSL.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].

This policy was last updated March 2026. Please consult a legal professional for advice specific to your situation.